Support page

 Welcome to the Support page for XRP Cloud Mining – TapMiner. We’re here to help you understand the app and resolve common issues.

📌 About the Application

XRP Cloud Mining – TapMiner is a simulation-only application designed for educational and entertainment purposes.

  • No real XRP or cryptocurrency is mined

  • No real money can be earned, transferred, or withdrawn

  • All values, balances, upgrades, and rewards are virtual

If you are experiencing issues, please review the information below before contacting us.

❓ Frequently Asked Questions

1. Can I withdraw XRP or real money?
No. The app is a simulation only. Nothing earned in the app has real-world value.

2. Is this app affiliated with XRP or Ripple?
No. This app is not affiliated with, endorsed by, or connected to XRP, Ripple, or any cryptocurrency organization.

3. Why are ads not loading?
Ads require an active internet connection. Poor connectivity may prevent ads from displaying properly.

4. I lost my progress. Can it be restored?
Progress may be tied to your device. Uninstalling the app, clearing data, or changing devices may result in data loss.

5. The app is crashing or not working properly. What should I do?

  • Ensure you have a stable internet connection

  • Update the app to the latest version

  • Restart your device

  • Avoid using rooted or jailbroken devices

🔐 Data & Privacy

We may collect limited data (such as device information and usage data) to improve app performance. Third-party services like Google AdMob and Google Analytics for Firebase are used and follow their own privacy policies.

⚠️ Important Notes

  • Rooted or jailbroken devices may cause the app to malfunction

  • We are not responsible for data charges or device-related issues

  • The app may be updated or discontinued at any time

📧 Contact Support

If you still need help or have questions about the app, Terms, or Privacy Policy, contact us at:

Email: asquareenterprise071@gmail.com

We aim to respond as soon as possible.

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